The e-commerce “lingerie-eliepourelle.com” is edited by the society ELIE POUR ELLE.
ELIE POUR ELLE
SIRET : 534522495 00017
30/32 rue Eugène Perreau
Any order of a product appearing on the e-commerce “lingerie-eliepourelle.com” suppose the previous consultation and agreement of or Terms and conditions of use.
Our website propose you the services of a professional mediator of consummation. You can contact her at the address : Bertrand@cpmn.fr. Please, check the condition précised on the official mediator website : www.mediation-service.fr.
Article 1 : Entirety.
The following terms and conditions of use express the entirely obligations of each others. In that way, the customer is suppose to accept without any mistrust all the disposition planned in these terms and conditions of use. No condition settle in the documents send by email to the customer could apply with these terms and conditions of use in case of incompatibility.
Article 2 : Validity and duration.
These terms and conditions of use will be applied at the order’s date. These conditions are settle for the delivery of the products recquired and until the end of the warrenty due to the society ELIE POUR ELLE.
Article 3 : Product’s informations.
The products proposed by the society ELIE POUR ELLE on its website respects the caractéristics precised on the Article L. 111-1 of the consummation Code : Before an order, the potential customer can know the essential caractéristics of the products buyable.
The offers presented by the company ELIEPOURELLE are valid only within the limit of available stocks.
Article 4 : Prices
The prices are indicated on the website in euros. They include all taxes and preparation and shipping costs included (for Metropolitan France only - for other countries or the DOM-TOM, a contribution to the shipping costs will be requested).
Article 5 : Foreign Country delivery :
Here's the shipping cost :
Germany, Spain, Belgium and UK :10 euros, Free shipping for 100euros order (or more).
Italie and Portugal : 15 euros.
USA or another country : please contact us at this adress : firstname.lastname@example.org.
Article 6 : Order
Your order is directly register on our website.
- Adding products in cart.
- Typping delivery and billing adress.
- Order confirmation
- choice of payment method.
- Payment of the order
Article 7 : Payment methods
Secure payment by credit card with the solution PAYLINE
Payment with PAYPAL
Bank Chek : please send it to the following adress :
30/32 Eugène Perreau 58200 Cosne-Cours-sur-Loire
For the society ELIE POUR ELLE.
The order will be register at the reception of your bank chek.
Article 8 : Delays.
Delivery times are always indicated on the product page. These deadlines are of course excluding holidays and weekends, the company being closed on Saturdays, Sundays and public holidays. Once the parcel has been shipped, if the delivery is delayed, Elie Pour Elle declines all responsibility and invites you to inquire your Postal Services.
Article 9 : Shipping and delivery terms
The products are delivered to the address indicated by the customer when the order is registered. At the reception of the order, the customer is obliged to check the content of his order. In case of deterioration, it is required to report it as soon as possible, by email to "email@example.com". No complaint concerning the reception or the contents of the parcel will be accepted more than 48 hours after the delivery.
Article 10 : Right of Withdrawal, Return and refund.
You have 14 days to change your mind about the order.
Caution, when you make an order, you commit yourself to check the characteristics of your order (color, size etc). In the event of a return / exchange request due to an error on your part, the return shipping costs will be at your expense. You still retain your right of withdrawal and an exchange is always possible.
If you want to return your order, you have to warn us by mail. In order to improve our service, we will ask you the reason of this return. You can ask for an exchange or a refund. Returns of products that have been washed and / or worn will not be accepted.
You will then have to return, at your expense, the products you do not want to keep (unused, and in their original packaging intact) and join your shipment of the original invoice with the returned products highlighted. Please specify in the parcel if you would like an exchange, refund or credit on our website.
The refund will be made within 10 working days after verification of the items returned. You can also request a credit or exchange.
It will be made by bank transfer or check (the accounting department will choose the method of repayment that best suits him). You will have to send us your RIB (bank account) and mention your e-mail address on it.
For orders placed with a Paypal account, the refund will be made directly on the said account.
Article 11 : Warranty
In accordance with the Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof shall not deprive the customer of the legal guarantee which obliges the professional seller to guarantee against all the consequences of the hidden defects of the thing sold .
The customer is expressly informed that "lingerie-eliepourelle.com" is not the producer of the products presented within the framework of the website, within the meaning of the law n ° 98-389 of May 19, 1998 and relating to the responsibility for the fact Defective products.
Consequently, in case of damage caused to a person or property by a defect of the product, only the responsibility of the producer of the product can be sought by the customer, based on the information on the packaging of the said product.
Article 12 : Gift Cards
Discount codes can not be used to purchase gift cards. Gift cards can be used only once. You will not receive a physical card by postal services, but a card to print by e-mail with a code to use.